About
I am based in Newbury, Berkshire and work full time for a local IT company; managing hosted servers and software services. I am available most evenings from 6pm as well as weekends.
I am Certified by Microsoft as a Desktop Support Technician (MCDST) and have an in depth knowledge of Windows 9x, XP Home/Professional, and Vista, as well as a variety of Microsoft Office products. I am also certified by CompTIA to A+ standard which demonstrates competency with computer hardware and peripherals. This is your reassurance that any services provided are to a professional standard and of the highest quality. I am familiar with many types of PC systems, laptops, and associated peripherals operating in a Microsoft® Windows® environment.
I offer a friendly and helpful service that is designed to keep you informed without trying to bamboozle you with techno-speak. My aim is to help you develop your understanding of computers and software and hopefully improve your overall computing experience.
The Ethos
West Berkshire's PC Mechanic's aim is to help you get the most out of your computing experience. Whether you simply like to turn on and get to work, or if you prefer to 'tinker under the hood' I will be happy to offer support and advice, with plain English explanations. If you are not in the least bit interested in how it works; I wont bore you with the why's and wherefore's, I will get it working as quickly as possible for you though.
